Privacy policy - cookie policy

At De 5 Stjerner A/S, we process your personal data in accordance with relevant data protection legislation. i.e. the General Data Protection Legislation (”GDPR”) no. 2016/679 of 2016.04.27 and the Danish Data Protection Law (”databeskyttelsesloven”) law no. 502 of 2018.05.23.

We strive to process as little personal data as possible, and we are aware that your personal data must be treated with respect for confidentiality and your privacy.

We are data controllers
We – De 5 Stjerner A/S (central business registration (CVR) no.: 25349997 – are data controllers in respect of the processing of your personal data.

As data controllers, we may collect and process your personal data in various situations:

When you

• contact us, e.g. via e-mail or our website (de5stjerner.dk)
• cooperate with us, cf. our cooperation agreement with you
• apply for a job with us
• are visiting us on our website (de5stjerner.dk) or
• are visiting our pages on social media: Facebook, Instagram and LinkedIn
  and personally identifiable information has been collected on our pages.

Recruitment of job applicants
When you apply for a job with us, e.g. via our website (www.de5stjerner.dk) you will receive our ”Privacy Policy for Job Applicants” which will give you a briefing on how we are processing your personal data during the recruitment process.

Collection of personal data using digital technologies

Our website (www.de5stjerner.dk)
We are using cookies on our website.

When you visit our website, our providers within website analysis, advertising and social media may track your behavior on our website using cookies.

Cookies from Google Analytics, Google Ads and YouTube enable Google Ireland Ltd. (“Google”) to collect information about your behavior on our website for the purpose of making analyses and preparing statistics on the use of our website. Having this information, we are able to target and optimize our marketing activities, including our advertising on Google. For this purpose, Google are using your IP address.

When collecting the above information about you, Google acts as a data processor meaning that the processing of data may only take place on our behalf and in accordance with our instructions. It is our responsibility to ensure that the processing by Google of your personal data complies with the rules of the GDPR. To the extent that Google may use your personal data for their own purposes, we are joint data controllers with Google regarding any further processing of personally identifiable information.

The information collected via the Google-cookies may be transferred to and stored at a server at Google LLC in the USA.

Cookies from Meta Platforms Ireland Ltd. (“Meta”), previously Facebook Ireland Ltd. enable us to track your use of our website. This information allows us to target and optimize our advertising activities on Facebook and measure the impact of these activities. For this purpose, Meta (Facebook) are using your IP address.

Meta (Facebook) are also using the information collected by cookies on our website for their own purposes. This means that Meta (Facebook) may combine the information collected from our website with information that you may already have given to them or they may have collected from your use of Facebook. The cookies from Meta (Facebook) may collect information about you even if you do not have a Meta (Facebook) account. Meta (Facebook) may disclose the collected information about you to other Meta (Facebook) companies, including Meta Platforms, Inc., USA.

We do not place any cookies on your device/computer’s hard drive until you have given us your consent by clicking on the desired cookies, please read more about the use of cookies in our cookie policy below.

Social media
On our pages on social media, Facebook, Instagram and LinkedIn, our providers within social media may collect information on your behavior on these pages by using cookies.

We may ask our providers within social media to make for us analyses and generate statistics on your behavior on our social media pages which will enable us to optimize our marketing and advertising activities on social media.

Should we contribute to our social media providers collecting personal information about you on our social media pages, we will act as joint data controllers with our providers regarding the processing of your personal data. This means that you may exercise your rights according to the GDPR towards us as well us as our providers within social media.

Purpose and legal basis for processing your personal data
We process your personal data for legitimate purposes. Depending on the circumstances, we may collect and process your personal data for the following purposes:

• Answer various inquiries via e.g. e-mail or our website as to i.a. information on our services
• Administration of our customer and supplier relationships, i.a. deliver the agreed services, invoicing and payment for the services received from our suppliers.
• Preparation of analyses and statistics on the use of our website in order to optimize the structure/content of our website and our marketing activities, including our advertising on Google. For this purpose, we are using cookies from Google Analytics, Google Ads and YouTube.
• Measuring, optimizing and targeting our campaigns, including advertising on social media by using cookies from our social media providers: Meta (Facebook) on our website and Facebook, Instagram and LinkedIn on our pages on social media.

We process your personal data when such processing is necessary and can be legally justified by applicable data protection legislation. Depending on the circumstances, we may process your personal data on the following legal bases:

General personal data:  

• General Data Protection Regulation, article 6(1) (a), when we have asked for your consent prior to the processing of some concrete personal data. You can always withdraw your consent by contacting us via the contact information below under “Contact Information”.
  When cookies are used in order to follow your activities and behavior on our website, we are not collecting any information about you without your prior consent which you may give by clicking on the desired cookies. Please read more about the use of cookies in our cookie policy below.
• General Data Protection Regulation, article 6(1) (b), first clause, when processing of your personal data is necessary for us in order for us to fulfil the terms of our cooperation agreement with you.
• General Data Protection Regulation, article 6(1) (b), last clause, when processing of your personal data is necessary in order to take steps at your request to enter into a contract with you and establish a business relationship with you.
• General Data Protection Regulation, article 6(1) (f), when processing of your personal data is necessary for us in order to pursue our legitimate interest in i.a. answering your inquiries to us and communicate with you. 

Categories of personal data
We process your personal data when such processing is relevant. Depending on the circumstances we may process the following

General personal data:

• First name, surname
• no.
• Email
• Business name and address
• Title
• IP address
• Your reactions to our posts on social media: Facebook, Instagram and LinkedIn and your comments to our posts.

Categories of recipients
We disclose your personal data to third parties if this is consistent with the purposes for which your personal data have been collected and if such disclosure of your personal data can be legally justified by the applicable data protection legislation.

Depending on the circumstances, we may disclose your personal data to our consultants as our lawyers and auditors, or our data processors as IT/hosting providers, or to other external parties such as the police and public authorities.

Any disclosure of your personal data to a third party who processes personal data on our behalf and in accordance with our instructions (data processor) is based on written data processor agreements that comply with the rules of the General Data Protection Regulation.

When you visit our website, www.de5stjerner.dk, information collected about you by using third-party cookies may be disclosed to our providers within social media, advertising and website analysis.

Transfer of personal data to recipients in countries outside the EU/EEA, including international organizations
As far as possible, we do not transfer your personal data to countries outside the EU/EEA. If we are required to do so anyway, personal data may only be transferred if appropriate safeguards have been provided in accordance with the GDPR, chapter V. In this way we ensure that the level of data protection outside the EU/EEA remains the same as within the EU/EAA.

Our providers within social media, advertising and website analysis: Meta (Facebook), Instagram, LinkedIn and Google may transfer your personal data to recipients outside EU/EEA, for example to companies within their business group, as i.a. companies in the USA. In these cases, our providers strive to comply with the principles of transfer of the GDPR in order to ensure that the level of protection guaranteed by the GDPR will not be undermined. Consequently, our providers are using the European Commission Standard Contractual Clauses (SCCs) when transferring personal data to i.a. the USA.

Storage and deletion of your personal data
We will only store your personal data for as long as we consider it to be necessary for the purposes for which the personal data were processed. Therefore, we regularly delete personal data that we no longer need.

However, special legislation, including the Danish Consolidated Bookkeeping Act (bogføringsloven) may entail an obligation for us to store your personal data for a longer period, as we are under an obligation to store personal data included in bookkeeping records for a period of 5 years as from the expiry of the financial year the records concern.

Personal data collected in connection with your inquiries to us, will be stored for a period of 6 months from the date when you were contacting us.

Personal data collected as you being part of an ongoing cooperation will be stored as long as data are relevant to us, and as a main rule, data will be stored for a period of 3 years after termination of our business relationship.

Cookies on our website will be active for a pre-determined period, cf. our cookie declaration below, unless you manually remove the cookies or via the cookie declaration below, you withdraw your consent to how the cookies have been set.

Some cookies are stored on your device/computer for only as long as your browser is open (session cookies). Other cookies (persistent cookies) are stored on your device/computer for a longer period, i.e. from 30 days up to 2 years. Please see our cookie declaration below.

We may extend the storage periods if, due to a dispute between us, it might be needed to exercise a legal claim.

Right to withdraw your consent
You have the right to withdraw your consent at any time. You can do this by contacting us using the contact details stated under “Contact information” below.

If you choose to withdraw your consent, this will not affect the lawfulness of our processing of your personal data based on your previous consent and until the time of withdrawing your consent. Consequently, if you withdraw your consent, this will only have effect after the date you withdrew your consent.

Your rights
According to the General Data Protection Regulation, you have a number of rights regarding our processing of your personal data.

If you want to exercise your rights, please contact us using the contact details stated above.

Your rights are:

• The right to see data (right of access)
  You are entitled to access the data that we process about you as well as additional data.
• The right to rectification (correction)
  You are entitled to have inaccurate data about you rectified.
• The right to erasure
  In exceptional circumstances, you are entitled to have data about you erased before the normal date in our general erasure process.
• The right to restriction of processing
  In certain circumstances, you are entitled to have processing of your personal data restricted. If you are entitled to restriction of processing, in future, with the exception of storage, we are only allowed to process your data with your consent, or with a view to establishing, exercising or defending a legal claim, or to protect a person or substantial public interests.
• The right to object
  In certain circumstances, you are entitled to object to our lawful processing of your personal data. You may always object to processing of your personal data for direct marketing purposes.
• The right to transmit data (data portability)
  In certain circumstances, you are entitled to receive your personal data in a structured, commonly used, machine-readable format as well as to have this personal data transmitted from one data controller to another without hindrance.You can read more about your rights in the Danish Data Protection Agency guidelines on the rights of data subjects on datatilsynet.dk. 

Complaints to the Danish Data Protection Agency
You have the right to file a complaint with the Danish Data Protection Agency if you are dissatisfied with our processing of your personal data. Contact information for the Danish Data Protection Agency is at www.datatilsynet.dk.

Contact information
If you have any questions about our processing of your personal data, you are always welcome to contact us.

Our address is:                       Jernholmen 39-41, 2650 Hvidovre
Email:                                     administration@de5stjerner.dk
Tel.:                                     +45 7021 6006

COOKIE POLICY
We use first-party cookies and third-party cookies on our website www.de5stjerner.dk. Cookies are used in accordance with the Cookie Order (Cookiebekendtgørelsen) no. 1148 of December 9, 2011.

We use cookies for different purposes: ensure functionality, remember your preferences, generate statistics on the use of the website and measure, optimize and target our marketing campaigns, including advertising campaigns on social media.

What are cookies?
Cookies are small text files which the website places on your computer’s hard disk, smartphone or other electronic device. Using cookies on our website makes it possible for us to recognize your device/computer/IP address. Cookies enable us to track your behavior on our website.

We do not place any cookies on your device/computer until by a clear affirmative action you have chosen the cookies to be placed on your equipment. It is optional which cookies you would like to accept, but please be aware that the website may not work if you do not accept certain cookies [necessary cookies]. In the cookie-consent-text below and when clicking on ”show details” you will be briefed on the different cookies and their purposes. On the basis of this briefing, you may choose the cookies that you accept to be placed on your device/computer.

Please be aware that at any time you may withdraw your consent to the use of certain cookies in the cookie declaration below. As soon as you withdraw your consent, the unwanted cookies will immediately be blocked. Thus, there is no need to change your browser settings.

If you choose to withdraw your consent, this will not affect the lawfulness of our placement of cookies on your equipment based on your previous consent and until the time of withdrawing your consent. Consequently, if you withdraw your consent, this will only have effect after the date you withdrew your consent.

We are using the following types of cookies:

• Permanent (persistent) cookies, placed on your device/computer’s hard disk which makes it possible for us to recognize your device/computer next time you visit our website.
• Temporary (session) cookies, which are linked to the current visit on our website and are deleted automatically when you close your web browser.

The above-mentioned types of cookies can be divided according to who places the cookies on the website:

• First-party cookies, are placed by the website de5stjerner.dk and
• Third-party cookies, placed by our providers within social media, advertising and website analysis, using elements/codes embedded on the website.